This FAQ is for accounts created prior to 2010. Please note that we are no longer updating the old software. If you'd like to take advantage of our new features, please create a new account here.

Creating New Legacy Pages

1. How do I register for a free legacy web page for my baby?

2. How long do I get to keep the website?

3. What kind of privacy do you offer?

4. How can I create more than one web page if I only have one email address?
   

5. Can I create a birth announcement for my pet, vacation, toaster, etc?
   

6. I requested a PIN but never received it!
   

Putting Pictures on Legacy Baby's Pages

1. How do I put my baby's pictures on the web page?

2. How do I upload pictures on my baby's "main page" - not just the photo gallery?

3. What format do my pictures have to be in?

4. How many pictures can I put on my baby's web page?

5. I can't resize my baby's pictures so they fit on the screen.

6. When uploading photos I get the error: 500 - Page Can Not Be Displayed

7. No matter what I do my pictures will not upload!

8. Do you offer picture scanning services?

Updating Legacy Baby's Pages

1. Can I update my baby's web page?

2. I lost my PIN - Help!

3. I forgot my password - Help!

4. Can I change the URL of my baby's web page?

5. I updated my page, but I don't see any changes!

6. My email address changed, how can I update my account?

7. My Friends and Family emails aren't working.

8. How can I remove my baby's web page?